Utility Network & Partners Inc.

200, 1316 - 9 Ave SE
Calgary, AB, T2G 0T3
Hours: Monday - Friday
9 a.m. - 5 p.m.
Phone: (403) 244.7299
Fax: (403) 265.7290
(403) 244.7299, ext. 1
E-mail: info@utilitynet.net


At UTILITYnet we have a unique team of talented individuals who are innovative, flexible and always prepared to customize the services we supply to fit our client’s needs. We work hard, play hard and live by our core values - fun and passion - which results in a supportive, innovative, ethical, and technologically advanced environment.

We firmly believe in the diversity of our team and the exceptional contributions and skills each member brings to the company. If you believe you are the kind of person who fits in with our drive for the exceptional, then we want to meet with you.

Current Opportunities:

Customer Service Representative

UTILITY NETWORK - Alberta's newest online customer focused and web-based energy retailing company is now recruiting for permanent applicants to join our Customer Care team.

In this role, you will be one of our resident retail and service experts, providing recommendations to our customers on retail product plans that fits the customer's needs and processing the customer's enrolment applications for energy services. If you are analytical, detail oriented, enjoy working in an online sales environment, have a passion for delivering exceptional customer service and are committed to first call resolution, please read on.

As part of our Customer Care Team, you will:

  • Help customers switch their electricity and natural gas accounts to our network of independent energy marketers
  • Validate and process new online customer applications and provide first level technical troubleshooting help when required
  • Answer billing inquiries and help customers navigate and learn how to manage their own account using the online "My Account" application
  • Use your natural ability to connect and build rapport with a variety of customers and provide advice to help them meet their changing needs
  • Use your sales and customer care expertise to retain customer accounts by explaining and introducing existing clients to new product offerings
  • Ensure every customer is a HAPPY CUSTOMER!


  • Strong listening skills, professional telephone manner, attention to detail and ability to deal tactfully and effectively work with customers are required
  • Call centre, customer care or utilities industry experience would be beneficial
  • Strong computer skills are mandatory, with familiarity with Customer Information System processes. Must have an intermediate knowledge of Microsoft Office applications with a focus on Outlook, Word and Excel
  • Basic math skills, logical thinking, problem solving, decision making, critical thinking are a must
  • Team player with excellent communication skills both written and verbal, minimum High School Graduate (preference: post-secondary education)
Schedule: Full Time, Monday to Friday 9 AM to 5 PM
Work Location: 1316 9th Ave SE, Calgary, AB T2G 0T3 (in Inglewood, just south of the Calgary Zoo)

Please apply with a cover letter to tell us what you would contribute to our team, along with your resume and salary expectations. We thank all interested applicants; however, only qualified candidates will be contacted. This position commences as soon as possible.


In joining UTILITYnet, you will become part of Alberta's most dynamic energy retailing network of companies. We make sure our customers stay informed and in touch with changes in Alberta's volatile electricity and natural gas deregulated marketplace. We are passionate about being first to deliver new innovation in product offerings, automated billing services, lower prices and the highest level of customer care. When compared to the incumbent utilities, we are different. Apply now for a career like never before and become part of a changing deregulated energy marketplace.

Please apply to hr@utilitynet.net

Marketing Associate

Type: Home-based Business Opportunity
Pay: Commission based on electricity consumption of new customers acquired

Description: Discover your earning potential as a Marketing Associate! In the beginning of 2017, UTILITYnet launched its Marketing Associate Program to help UTILITYnet’s network of Energy Marketers with the recruitment of new customers. This program is a home-based business opportunity with the total support of UTILITYnet behind it.

As a Marketing Associate of UTILITYnet, you will earn residual income by utilizing your personal network of friends, family and other contacts to encourage enrollments of electricity and natural gas services.

Residual income comes from building an asset that continues to pay you after the sales job has been done.

Every time you sign up a new customer, you will earn an income stream based on the electricity they consume for as long as they remain a customer with UTILITYnet. With this payment structure, you can enjoy the benefits of your hard work, long after the sale is made. This is not a network marketing scheme, but rather a simple and profitable referral program. As an independent sales person, you will earn an income to help offset your household expenses.

Don't See a Job That's Right for You?

Please feel free to submit your resume to hr@utilitynet.net for future consideration.